top of page
PNG.png

Privacy Policy

Privacy Policy for exactfleetsolutions.co.uk

​

At Exact Fleet Solution, we respect your privacy and are committed to protecting the personal information that you provide to us. This privacy policy explains how we collect, use, and protect your information when you visit exticonfleet.com, make a purchase, or engage with our services.

 

1. Information We Collect We may collect and process the following personal data:

​

  • Personal Identification Information: Name, email address, phone number, billing/shipping address.

  • Payment Information: Credit card details, bank information, or payment provider information (via third-party services like PayPal, Woopayments, AMEX, Stripe, Klarna).

  • Technical Data: IP address, browser type, browsing behavior, cookie information, and device information.

  • Order and Transaction Details: Purchase history, product preferences, returns, and refunds.

​

2. How We Use Your Information The information we collect is used to:

​

  • Process and fulfil orders, including shipping and payment handling.

  • Provide customer service and support.

  • Improve our website, products, and services.

  • Send transactional communications such as order confirmations, shipping updates, and account information.

  • Send marketing communications (if opted in), including promotions, offers, and product news.

  • Analyse website traffic and user behaviour to improve site functionality and user experience.

​

3. Legal Basis for Processing We collect and process your information based on:

 

  • Contractual Necessity: To fulfil our obligations when you make a purchase or engage with our services.

  • Consent: When you sign up for newsletters or agree to receive marketing communications.

  • Legitimate Interests: To improve our website and services, and to protect the security of our website and users.

​

4. How We Share Your Information We may share your data with:

 

  • Service Providers: Third-party companies that assist with payment processing, shipping, and data analytics (e.g., Woopayments, PayPal, Stripe, Klarna).

  • Compliance and Legal Requirements: If required by law or to enforce our terms and conditions.

  • Marketing Partners: With your consent, we may share data with third parties for marketing purposes.

​

5. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your browsing experience, including:

 

  • Essential Cookies: Necessary for the functioning of our website.

  • Analytics Cookies: To analyse website usage and improve user experience.

  • Marketing Cookies: To track user behaviour and deliver targeted advertisements.

  • You can control cookies through your browser settings or our cookie preference tool.

 

6. Data Retention We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Payment and transaction data is stored for legal compliance, and browsing data may be retained for analytical purposes.

 

7. Data Security We are committed to safeguarding your personal information. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage is 100% secure, so we cannot guarantee absolute security.

 

8. Your Rights You have the following rights regarding your personal information:

 

  • Access: Request access to the data we hold about you.

  • Correction: Request corrections to your personal information.

  • Deletion: Request the deletion of your personal data.

  • Restriction: Request a restriction on processing your data.

  • Objection: Object to the processing of your data for marketing purposes.

  • Data Portability: Request your data in a structured, machine-readable format.

  • To exercise any of these rights, please contact us at [insert contact email.

​

9. International Data Transfers Currently, we do not transfer your personal data outside of the UK or EU. Should this change, we will update our privacy policy to reflect the necessary safeguards in compliance with applicable laws.

 

10. Updates to This Policy We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the "Last Updated" date indicated.

 

11. Contact Us If you have any questions or concerns about this privacy policy or your personal data, please contact us at:

 

info@exactfleetsolution.com

07553810742

Havelock Hub
14 Havelock Place
Harrow
HA1 1LJ

bottom of page